Shipping Policy
SHIPPING POLICY
DATE OF LAST UPDATE: 07 08 2022
Domestic Shipping Policy
Shipment processing time
All orders are processed within 3 business days.
Shipping rates and estimated delivery
There are no shipping costs. All orders are shipped free of charge.
The estimated timeframe for delivery for non-customized or non-personalized products is between 4 and 7 business days.
The estimated timeframe for delivery for customized or personalized products is between 7 and 20 business days.
Currently we only ship to the United States forty-eight contiguous states and Washington, DC. However, we cannot ship to P.O. boxes or military bases or diplomatic locations.
Shipment confirmation and order tracking
When your order is processed and a tracking number is available, you will receive an email with tracking information.
Damages
Grand Street Market, LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
Grand Street Market, LLC does not ship internationally.
Still have questions about shipping? Contact customer service at Support@grandstreetmarket.com, or write us at:
Grand Street Market, LLCRe: Customer Support465 Tuckahoe Road, Suite 1092Yonkers, New York 10710Business Hours: Monday through Friday: 8:00 am to 5:00 pm (Eastern)